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This varies depending on the item, quantity, and delivery destination, so please contact us for details.

Unfortunately, we are unable to accept changes or cancellations to orders due to customer preferences.

Prior to delivery, please check the dimensions of the item and measure the delivery path (width of pathways from the building entrance, elevator size, width of stairs, etc.), to ensure the item will fit.

Availability and delivery times vary according to the item, please contact us through the inquiry form to confirm. Please note that some products are made-to-order, requiring a delivery time of 6 weeks or more.

You can view the products at our showroom. Please contact us in advance via the inquiry form to book an appointment. Our showroom is open on weekdays only from 10:00 AM to 6:00 pm.

Showroom Address:
2-1-7 Nihonbashi Kayabacho, Chuo-ku, Tokyo 103-0025, Japan

Some items may require assembly. Our staff will let you know at the time of inquiry.

Specifications and designs may be changed without prior notice for product improvement purposes. For products using wood or fabric, please note that due to the nature of the materials there may be slight differences in wood grain, pattern, color, and texture compared to the same model of the product or the photos on our website or catalog.

Due to manufacturing lots and variations in upholstery thickness, there may be slight differences in height and width.

The prices listed are subject to change without notice as they are updated regularly.

Unfortunately, we cannot accept returns for reasons related to customer preferences or incorrect sizing. We kindly ask you to thoroughly check your order before making a purchase.

If the delivered product is damaged, stained, or incorrect due to our error, we will arrange for an exchange or return. Please inspect products on receipt for any damage or defects and let us know of any issues within 7 days of delivery. When contacting us, please provide:

• Date of purchase
• Product name
• Quantity
• Detailed description with photos if possible

To request a repair, please contact us with the following information and we will get back to you as soon as possible.

• Date of purchase
• Product name
• Quantity
• Detailed description of damaged area with photos

We will offer free repairs for products believed to have suffered defects or malfunctions through normal use due to manufacturing errors and within the warranty period. Repairs for issues outside of this scope will be subject to charges.

Warranty period: 1 year from the date of product arrival

Please note that we may not be able to accommodate all requests depending on the circumstances. Thank you for your understanding.